Desktop Support Services

“It is important to have a trusted advisor we can call upon when we need desktop support. Software installations or routine repairs and upgrades to maintain our computer systems – we know Bailey Systems is committed to helping our business and that we can always trust them to do a great job.” – Capital Segway, Washington D.C.

Keeping Your Desktop Environment Operating Efficiently

One of the keys to effective business operations is a desktop environment running at peak efficiency. Our desktop support services ensure that you can keep working – whether you need to upgrade software, remove spyware, or filter spam. From diagnostics and repair to a long-term desktop maintenance strategy, our team of experts will devise a plan that fits with your needs and budget.

Staying Ahead of Maintenance Requests

We believe the best way to keep your business running is to stay two steps ahead of any service or maintenance requirement. This means our desktop support services include configuring your desktops so they are as protected and secure as they can be out of the box. We use the latest software applications to automate desktop maintenance, such as defragging your team’s hard drives and cleaning up space. These tools alert us if issues arise or your desktop systems need servicing, allowing us to proactively schedule maintenance – often before you even know it is necessary. This approach to desktop support decreases your downtime and keeps your staff on the job.

Desktop Support Services

We offer a full range of desktop support services. Our technicians are current on the latest technologies, tools, and methods for keeping your desktop environment working right. Our most requested services include:

  • Spyware Removal and Prevention
  • Virus Removal and Protection
  • Spam and Content Filtering
  • Repairs and Upgrades
  • Firewalls and Security
  • Preventive Maintenance
  • License and Maintenance Agreements
  • Software Installations and Troubleshooting
  • Backup Solutions